About

Welcome to NoobCare: A beginner’s guide for anyone helping their aging parents navigate life’s next chapter with humor, honesty, and real advice.

About Us | NoobCare

About NoobCare

Our story, mission, and the people behind the resources.

Our Story

NoobCare began from a deeply personal place. Our founder, Sarah Chen, found herself suddenly responsible for her mother's care after an unexpected health crisis. Despite a successful career in healthcare technology, she was completely unprepared for the complexity of navigating the parent care journey.

After months of sleepless nights, confusing medical appointments, and difficult family conversations, Sarah realized there was a massive gap in resources for adult children who were new to caregiving—the "noobs" of parent care.

"I kept thinking, 'I can't be the only one feeling completely lost.' I had three degrees and still couldn't figure out how to help my mom navigate Medicare. Something was broken in how we prepare people for this universal life stage."

— Sarah Chen, Founder

In 2021, Sarah brought together a small team of healthcare professionals, elder care experts, and fellow adult children who had navigated their own parent care journeys. Together, they created NoobCare to provide the straightforward guidance and practical support they wished they'd had themselves.

NoobCare team meeting

Our Mission

To transform the parent care journey from overwhelming to manageable by providing practical guidance, straight talk, and supportive community for adult children at every stage.

Practical Over Perfect

We believe in real-world, implementable solutions that work in the messy reality of caregiving, not just in theory. Perfect is the enemy of progress when caring for aging parents.

Straight Talk

We address difficult topics with honesty and clarity. Caregiving involves tough decisions and conversations—we won't sugarcoat the challenges, but we'll help you navigate them.

Community Connection

We believe in the power of shared experience. No one should face the parent care journey alone when millions are walking the same path and can offer support and insights.

Meet Our Team

We're a diverse group of healthcare professionals, elder care specialists, and fellow adult children who have been through the caregiving journey ourselves.

Sarah Chen

Sarah Chen

Founder & CEO

Former healthcare tech executive who became passionate about improving the parent care experience after caring for her mother.